01. I get the error "Add-on installation failed because another version is already installed. Please ensure that the version number is higher than the version previously installed"
This issue occurs when the server name registered in the AddOnsLocalRegistration.sbo" file does not match the machine that holds the customer's database server and there is a new add-on version available in the SARI table of the Common DB. Following an upgrade to SAP Business One 8.8, the user will encounter problems in upgrading add-ons if they use (local) as the server name in the "AddOnsLocalRegistration.sbo" file.
Please follow SAP Note to fix the issue:
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NB: When submitting an issue, please provide the following information:
- SAP Version + Patch level
- Add-on Name
- Add-on Version
- Screenshots of issue
- Description on how to reproduce the issue (if possible)
- Does this affect all clients or only one specific?
